Port Union Waterfront Run
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Start Date/Time June 17, 2017 @ 9:00 am
End Date/Time N/A
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Off Course and Short
Ran this race in 2011 and again in 2012, the year they sent the first group off course. Finish timing did not match my watch. Course has to be short my time was so good. Both 5 k and 10k start at the same time on narrow path leading to lots of zig zagging to get around obstacles. Poorly marked turnaround point hidden behind a tree in centre of field requires one to run around water station crowd. The route itself is pleasant but hilly, winding and cannot be correct length. Organized by non-runners. Will definitely not return.
How come the race director gives his race so many bananas after every comment?
Very nice route - waterfront and river trail, fantastic! Well organized, volunteers did a great job.
Paul Maguire - Race Director
Thanks for the feedback and kind words, Mona!
We've measured the track at least half a dozen times, and with different devices. We're as confident as we can be in the measurement. (Did you make it to both water stations?) As always, we will measure again next year!
Excellent race! But I think the distance is off a bit my gps watch said it was approx 9.75 not a full 10 k! Overall an excellent course and very well organized.
Great race! tons of fun. Definitely will run it in the future!
(I am the race director.)
I apologize without reservation for the 5k misdirection. We have identified the failure and have developed redundant strategies to avoid any recurrence.
We had both painted marks on the path and small bi-directional signs at each kilometer. We had water stations at 2.5km and 5km – both turnaround points. And of course we had water, fruit and bagels at the finish. The 1km marker was between the start/finish and first marshaling station, and would have been crossed by all. Those misdirected at the first marshaling station would have missed water and all but the 1km marker.
I can’t speak to the motivation of lead runners in withholding information. I thank you for doing what you could to fix that problem.
On three separate occasions, we sent out support staff to check for missing or distressed runners. All other feedback I've received, including several reviews on this page, suggest that the on-site organizers were supportive, helpful, appropriately apologetic and otherwise professional. I don't know who you might have been talking to where you got a different experience. I apologize for this as well.
(I am the race director.)
Hi David. Thanks again for the feedback.
Again, I'm very sorry for your negative experience.
After assessing feedback from over a dozen runners and organizers, the failure point is clear. Our first marshaling station broke down.
I guarantee we'll have the right people with the right training in the right places next year.
I can't speak to the motivation of lead runners in withholding information. I thank you for doing what you could to fix that problem.
Our organizers are deciding today on what remediation efforts we can make to compensate runners for the breakdown. We have several ideas that we're assessing.
(I am the Lions Port Union Waterfront race director.)
We're very sorry for your negative experience.
We've amassed feedback from several runners and many organizers who were at different places on race day. It's quite clear that a single failure caused 99% of the day's problems. With proper training, the first marshaling station - a crucial juncture - would have avoided having runners misdirected. We have revised our preparation strategy to provide redundant protection against recurrence. Details will be posted on our website at waterfrontrun.ca by the end of the week.
FYI We had both painted marks on the path and small bi-directional signs at each kilometer. We had water stations at 2.5km and 5km - both turnaround points. And of course we had water, fruit and bagels at the finish. The 1km marker was between the start/finish and first marshaling station, and would have been crossed by all.
(I'm the race director.)
Thanks for the positive words. We're well into a review of this year's event. We know there were problems, and we apologize unreservedly. Basically, we were short a couple of key people who were expected. That left us more thin on experience. The first marshaling location was crucial, and it failed. Next year, I guarantee we'll have the right people with the right training in the right places.
Had all runners been given the correct directions at the first turn, you would have found water at 2.5k and 5k turnarounds, 10 more marshalled spots, and a much better experience.
I very much hope to see you back next year. We will be looking for a way to make it up to this year's inconvenienced runners at that time.
The race promised to be a great event, but sadly turned out to be a huge disappointment! We were primed water at the 1 and 2.5k marks-there was none. We were sent the wrong way and there was no-one at the turn around so we went too far and none of the returning runners mentioned anything- except 1 guy. I was telling everyone I passed on the way back especially since there were some slower runners who were struggling. The organizer was informed and did not send out any marshals to check on runners, or provide water for those slower runners. He was very unresponsive and dismissive.
Appalling. Would never run this again and expect a refund of my entry.
I have competed in dozens of running and cycling events over the last ten years On most occasions I have emailed the organizers thanking them for putting on the event and asking them to pass the thanks to their volunteers.
This is the first time I have ever sent a letter of complaint As the poster above noted most of the 5 k runners were sent the wrong way running along looking for a turnaround and water station that never came!
The race was in full sun and I am sure there were runners who were in extreme discomfort with no water.
I was amazed and the number of lead runners who made the turn on their own and didn't tell those running towards them that there was no turnaround.
I received a nice apology from the race director and running room rep. But I believe a refund of fees or at least a discount is in order.
Would not recommend this event to anyone.
While the atmosphere and setting were great, the organization of the 5k course was not. With no km markers and after being given incorrect direction along the course,the 5k race was disappointing. The volunteers at the start/finish were enthusiastic, however a couple on the course were more interested in their phones than on the race. Perhaps next year. . . 2.5 banana rating.
The route was great, except a group of us were sent the wrong way and we ran further than we had to. There was no "turn around point" then we realized we had run 3km rather than 2.5, no water station bc we went the wrong way. our posted times are going to be inaccurate. I am a little disapointed seeing as this was my first 5k race. My time was suprisingly good (for a first timer who really didnt train for it) 27.36 (i had a tracker on me). Too bad the posted time wont reflect it. Anyhow, in the end I am satisfied with my result. A little better organization would definitely help in the future. But the bananas and oranges at the end were amazing and the positive attitude & encouragement were great! All in all minus the mishap a good experience.