Divas Half Marathon & 5k Toronto Island

Agree with the precious post. Deferral fee when organizers cancelled the event (whatever the reason) is completely ludicrous. Shame on all of those involved. Will not be back for 2020

*see previous review just wanted to correct typo:
I will not be running this race again as I do NOT BELIEVE they value their racers/client base.

This organization is frustrating to deal with. Ran this race in 2017, when it took place on cherry st due to floods. Fast forward two years, Toronto Islands race course flooded again! And not recent flooding, but throughout the spring. Enough time to set up an alternate race course? You’d think. Instead, Divas organization changed the date to Sept. 22. THEY changed the date, and if you can’t run it (as I can’t since I’ve booked another run) you can defer if....IF you are willing to pay a $25 deferral fee. Understandable if it’s YOUR choice to switch years for any reason, but when they changed the date? Deferral fee should be waived, especially if you’ve shown proof of another race registration.
Policy needs to be changed especially for a race that is still new, and seeking to establish itselfPoor customer service! I will not be running this race again as I do believe they value their racers/client base.

Not happy .Race date moved , i have already booked a race for that day. which diva has rescheduled. The only thing you can do is defer for next year . The problem !!! they want me to pay extra 25.00 for deferral fee for next year . WTF . I understand things happen and people get injured and the race needs a deferral fee to prevent abuse and that is what the fee is for . But they changed the date. The fee should be waived. Will not run this race every again , until polices are changed.